SHIPPING POLICY
This Shipping Policy covers the order processing and delivery terms for all products sold on our website, including bag collections, outdoor apparel, hats, camping gear and related accessories.
Order Processing
All orders are processed and shipped within 1 to 3 business days after payment confirmation. Orders placed during periods of high order volume may experience minor processing delays, and we will make every effort to ship your items as quickly as possible.
Shipping Rates & Coverage
We offer free shipping on all products to all global destinations. No additional shipping fees will be added to your checkout. All transactions on our website are settled in USD.
Estimated Delivery Time
The estimated delivery time for all shipments worldwide is 6 to 12 days. Delivery timelines are estimates and not guaranteed. Delays may occur due to carrier handling, remote delivery locations, or unexpected logistical circumstances.
Delivery Address
Please ensure your shipping address is complete and accurate when placing your order. We are not liable for undeliverable packages caused by incorrect or incomplete addresses provided by customers. If your package is returned to us due to address errors, additional shipping charges may apply for reshipment.
Package Tracking
Once your order is dispatched, tracking information will be provided so you can monitor the status of your shipment. If you encounter issues with tracking or delivery, please visit our Contact Us page for assistance. Our email address is available on the Contact Us page.
Lost or Damaged Packages
If your package arrives damaged or is confirmed lost in transit, please reach out to our support team through the Contact Us page. We will review your case and offer suitable solutions based on the available evidence.
Policy Updates
We reserve the right to revise this Shipping Policy at any time. Any changes will take effect immediately upon publication on this page. We recommend reviewing this policy before placing new orders.